A couple of weeks ago I attended an event about tech and the modern refugee hosted by The General Assembly and International Rescue Committee (IRC). I did not have a ticket in advance as they had sold out, so I turned up hoping for the best. Luckily, after walking round in circles around Liverpool Street station for a while (I think my satnav is broken, however, there’s a strong likelihood it’s my poor sense of direction) I found the building and there was space for me to attend. The panel included a variety of passionate experts. Topics covered blockchain technology, aid effectiveness, the use of tech and the misrepresentation/stigma of people seeking refuge.
This week I have been working on creating a training matrix for the scores gathered in the Audit Reports. The Audit Reports cover eleven different topics such as governance, finance, fundraising, communications and impact. Each organisation is provided with an indicator score to signal what progress has been made. In addition to creating the matrix ranking for these scores I have been continuing to read through the other Audit Reports and provide feedback and am about to start on the next one! My week has also involved sending lots of emails.
On Thursday we had an office halloween pumpkin carving competition! Both teams pumpkins were very impressive. Over the weekend I headed out of London and back down to Portsmouth for a Halloween party. Luckily, I got to Waterloo station so spent about half an hour listening to an amazing busker singing musical songs.
Today me and a few of the other volunteers assisted at the Feedback Labs Summit. GlobalGiving is one of the founders of FeedbackLabs and one of the hosts for the event. FeedbackLabs is passionate about driving feedback loops in aid and philanthropy to foster better relationships with those they aim to help.
Our role there was to front the information stall that GlobalGiving had with interactive demonstrations of the GlobalGivingTIME platform. We were also available to help with any logistical aspects and got to attend the breakout workshops that took place also.
One of the workshops I attended was about closed feedback loops in International Development. It was very interactive and involved four different organisations and we moved round the room in small groups every 10 minutes. The session included representatives from organisations World Vision, Ground Truth Solutions, Health Poverty Action, and Anna Densham the governance advisor for DFID. The whole event was particularly well organised and thought provoking.
Feedback is something that is not only important in International Development, it can be applied to all varieties of organisations. A point that was picked up on is that negative feedback is one of the most valuable things and should be welcomed openly and acted upon. Negative feedback is a bit like bad experiences in life. It is one of those things that will make you grow, thrive and improve as an organisation and an individual.